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Privacy Policy | Copyright © 2014-2018
*Prices, packages and speeds are subject to change based on availability in your area.
**Call today for terms and conditions on all TV and Internet bundles.
*Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device, connection, and other factors outside of Grande’s control. Offer expires 11-31-2018. Prices shown are for new customers only and will apply for 12 months. Standard Home Wifi requires monthly modem rental. At the end of your promotional period, or if any service is cancelled or downgraded, regular rates apply. Monthly offer rates subject to equipment charges, installation fees, applicable surcharges, franchise fees and taxes, and are not included in the price. Modem and additional equipment, services or features are not included in the promotional offer and are subject to change. To qualify for the 30-Day Money-Back Guarantee you must be a new residential customer and cancel service within 30 days of installation. The total maximum amount that will be refunded or credited will be equal to one month’s monthly recurring service fee of services and equipment concurrently ordered and installed. Any refund or credit will be made within 60 days after all conditions are satisfied. A credit check and/or deposit may be required. Not valid with any other offer and may not be transferred or redeemed for cash. Other restrictions may apply. ©2018 Grande Communications Networks, LLC. All rights reserved. See our online disclosures at mygrande.com/policies-agreements for more information about the service offered in your area.
RISE BROADBAND RESIDENTIAL INTERNET SERVICE TERMS AND CONDITIONS
Thank you for choosing RISE BROADBAND for your Internet needs. This document is important–please read it carefully. THIS RISE BROADBAND RESIDENTIAL INTERNET SERVICE TERMS AND CONDITIONS AND ALL DOCUMENTS REFERRED TO HEREIN (collectively the “Agreement”), IS A LEGAL CONTRACT BETWEEN THE CUSTOMER (“USER”) AND SKYBEAM, LLC D/B/A RISE BROADBAND (“RISE”) AND SETS FORTH THE TERMS AND CONDITIONS BY WHICH RISE WILL MAKE AVAILABLE THE SERVICES USER HAS ELECTED TO RECEIVE (“the Service(s)”).
RISE RESERVES THE RIGHT TO CHANGE OR MODIFY THIS AGREEMENT AT ANY TIME BY POSTING THE REVISED AND UPDATED AGREEMENT ON RISE’s WEBSITE AT LEAST 30 DAYS IN ADVANCE OF THE EFFECTIVE DATE OF ANY CHANGES. RISE MAY NOTIFY USER OF ANY CHANGE BY: POSTING NOTICE OF CHANGES ON RISE’s WEBSITE; NOTIFYING USER BY EMAIL OR US MAIL; AND/OR NOTIFYING USER ON USERS MONTHLY BILLING STATEMENT. USER SHOULD REGULARLY REVIEW INFORMATION POSTED ONLINE IN THE ‘SUPPORT’ (http://risebroadband.com/support/) AREA OF RISE’S WEBSITE TO OBTAIN TIMELY NOTICE OF SUCH CHANGES. USER’S NON-TERMINATION OR CONTINUED USE OF SERVICES AFTER CHANGES ARE POSTED CONSTITUTES USER’S ACCEPTANCE OF THIS AGREEMENT AS MODIFIED BY THE POSTED CHANGES.
This Agreement takes effect once USER’S order for Services has been accepted by RISE and USER accepts Services from RISE. This Agreement shall continue until USER’s Services are terminated in accordance with this Agreement. This Agreement governs both the Services and any equipment provided by RISE and used in conjunction with the Service, such as Consumer Premises Equipment; an IP phone; Multimedia Terminal Adapter; Analog Telephone Adapter; or any other IP connection device (collectively, a “Device” or the “Equipment”).
SERVICES
Internet Access – RISE shall provide best-effort Internet connections between the RISE provided wireless Equipment and RISE’s Internet backbone. RISE is not responsible for download speeds from points anywhere further on the World Wide Web, as these are affected by several factors beyond RISE’s control. “Best-effort” as used herein is defined as remaining at the speeds advertised within the Service plan purchased by USER throughout most of USER’s daily use. RISE reserves the right to interrupt those speeds if necessary for Equipment upgrades and network maintenance, and will do its best to inform USER of any such interruptions ahead of time. RISE shall have the unrestricted right to engage subcontractors in rendering Services under this Agreement.
Electronic Mail – RISE shall also provide and maintain a number of e-mail accounts for USER as specified in the chosen Service plan.
ViaSat Exede – If USER receives Services through ViaSat Exede, USER acknowledges that USER received, read, understands and agrees to be bound by all of the terms and conditions set forth on each of the pages of this Agreement and the ViaSat Acceptable Use Policy, as each of them may be updated from time to time. The ViaSat Exede Acceptable Use Policy is available at http://www.exede.com/legal/.
Telephony Service – If USER subscribes to telephony Services, RISE shall provide telephony Service, and USER warrants to RISE that USER will use the telephony Service in accordance with the ActivePhone™ Terms and Conditions of Service as they may be updated from time to time and which is available at http://risebroadband.com/legal/activephone-terms-and-conditions-of-service/.
ACCEPTABLE USE
As a condition of use of the Service, USER warrants to RISE that USER will use the Service in accordance with the Broadband Internet Acceptable Use Policy of RISE as it may be updated from time to time and which is available at http://risebroadband.com/legal/broadband-internet-acceptable-use-policy/.
The transfer of technology across national boundaries, including electronic transmission thereof, is regulated by the U.S. Government. USER agrees not to export, import or re-export, (including, without limitation by way of electronic transmission) any technology transmitted through RISE Services without first obtaining any required export license or governmental approval. USER agrees it will not directly or indirectly export or re-export such technology to any of those countries listed from time-to-time in supplements to Part 770 to Title 15 of the Code of Federal Regulations in Country Groups Q, S, W, Y or Z. The parties acknowledge that the foregoing lists are subject to regulatory change from time to time.
RISE will cooperate fully with legal authorities in the investigation of suspected crimes or service abuses. USER agrees to indemnify and hold harmless RISE, its agents and representatives, from any and all claims, costs, losses, damages, liabilities and expenses, including reasonable attorneys’ fees for any reason whatsoever, including without limitation, any harm, injury, loss or damage incurred by RISE, or any other party, arising out of USER’s breach of either this lawful use provision or RISE’s Broadband Internet Acceptable Use Policy.
COPYRIGHT, TRADEMARK, UNAUTHORIZED USAGE OF DEVICE, FIRMWARE OR SOFTWARE
The Service, any Devices or Equipment, and any firmware or software used to provide the Service or provided to the USER in conjunction with providing the Service, or embedded in the Devices or Equipment, and all Services, information, documents and materials on RISE Websites are protected by trademark, copyright or other intellectual property laws and international treaty provisions. All of RISE’s websites, corporate names, service marks, trademarks, trade names, logos and domain names (collectively “marks”) are and will at all times remain the exclusive property of RISE. Nothing in this Agreement grants USER the right or license to use any RISE marks.
USER has not been granted any license to use the firmware or software used to provide the Service or provided to the USER in conjunction with providing the Service, or embedded in any Devices or Equipment, other than a nontransferable, revocable license to use such firmware or software in object code form (without making any modification thereto) strictly in accordance with the terms and conditions of this Agreement. USER expressly agrees that any Device or Equipment is exclusively for use in connection with the Service and that RISE will not provide any passwords, codes or other information or assistance that would enable USER to use such Device or Equipment for any other purpose. RISE reserves the right to prohibit the use of any interface equipment that RISE has not provided to the USER. USER hereby represents and warrants that USER possess all required rights, including software and/or firmware licenses, to use any interface equipment that RISE has not provided to USER. In addition, USER shall indemnify and hold RISE harmless against any and all liability arising out of USER’s use of such interface equipment with the Service. USER shall not reverse compile, disassemble or reverse engineer or otherwise attempt to derive the source code from the binary code of the firmware or software.
USER shall not change the electronic serial number or equipment identifier of any Device or perform a factory reset of any Device without prior written consent from RISE. RISE reserves the right to terminate USER’s Service if RISE believes, in RISE’s sole and absolute discretion, that USER has tampered with any Device. In the event of such termination, USER will remain responsible for any termination fees as provided for in this Agreement. USER shall not attempt to hack or otherwise disrupt the Service or make any use of the Service that is inconsistent with its intended purpose.
SECURITY
USER can best control the risks associated with security, and are therefore solely responsible for maintaining and upholding the account security of their Service. RISE will not be responsible for any disruption of Service, corrupted files or viruses which affect the USER of the Service. It is USER’s responsibility to safeguard USER’s network and equipment through appropriate means (e.g. using commercially available software), from theft, unauthorized use or system corruption. Any detriment caused to the network as a result of USER’s failure to properly secure USER’s network and devices may result in the immediate termination of USER’s Service. USER is entirely responsible for any actions, damages, or costs incurred via their account, regardless of who is using that account.
SERVICE CHARACTERISTICS
Service Availability – Due to the nature of the Service technology, RISE reserves the right to deem the Service unavailable to the USER up to, including, and after the installation. RISE assumes no liability whatsoever for any claims, damages, losses or expenses arising out of or otherwise relating to the unavailability of the Service in USER’s geographical area, for any reason, even where such unavailability occurs after installation of the Service.
Performance Levels – Speed is a function of the traffic experienced upon the wider network architecture of the Internet itself. RISE does not guarantee the maximum Service performance (throughput speeds) levels but will make every reasonable effort to ensure the highest possible quality of service is always delivered. USER understands that any content that USER may access through the Service may be subject to “caching” at intermediate locations on the Internet.
Throughput Volume – Depending on the package signed up for, an account may have a standard quota for disk space and data usage. At RISE’s discretion, additional quota may be added to such an account for a recurring fee, based on RISE’s then-current rates. Usage on such an account above USER’s quota limits will result in additional fees at the then-current RISE rates.
Network Management – USER understands, acknowledges and agrees that RISE may use various tools and techniques in order to efficiently and reasonably manage its networks as provided in RISE’s Open Internet Statement which may be updated from time to time and is available at http://risebroadband.com/legal/open-internet-statement-and-policy/. Consistent with its Open Internet Statement, RISE may employ traffic-management technology to allocate bandwidth across all of its customers and has the right at all times and without notice to remove, restrict access to or make unavailable any information or content residing on RISE’s servers.
IP Addresses – Internet Protocol (“IP”) addresses are not portable and are not assigned for independent administration or distribution. Customer understands that IP assignments are not guaranteed, and may be modified as required by RISE and/or the American Registry for Internet Numbers (ARIN).
EQUIPMENT
RISE Equipment – RISE will provide USER the authorized wireless Equipment for use with the RISE Service. Only RISE Consumer Premises Equipment (“CPEs”) are permitted and authorized to be connected to the Service. RISE will own the CPE installed at the USER location, and will monitor and upgrade said CPE as RISE determines to be necessary and appropriate.
USER Equipment – It is USER’s responsibility to ensure that USER’s computer system meets the current minimum system requirements stated by RISE as being necessary to use the Service. From time to time, the computer equipment required to access and use the Service may change. Accordingly, USER’s computer equipment may cease to be adequate to access the Service. In such event, USER’S sole remedy will be to upgrade computer equipment or terminate this Agreement. It is possible for hardware and software below RISE’s stated minimum requirements to work on RISE’s network. However, RISE does not guarantee service with hardware lower than the following requirements and the use of older software can expose USER and USER’s data to viruses and other security risks.
Windows System Desktop or Laptop Microsoft Windows 7 or newer; Pentium Processor 1 GHz, or equivalent, 1 GB of memory (RAM), 16 GB of free hard drive space, 16bit colors at 1024×768 resolution, and Ethernet card (NIC) or WAN Card (WiFi).
Macintosh System MAC OS 10.6 or newer; Intel Core 2 Duo processor or newer, 2 GB of memory (RAM), 8 GB of free hard drive space, Ethernet or WiFi Card (NIC).
TERM / CANCELLATION POLICY
If USER chooses to cancel the Service at any point after the order is placed, but before the Service has been activated, USER will not be invoiced and will not be charged a processing fee. If USER wishes to cancel the Service before Service has been activated, the USER is required to notify RISE of USER’s intent to cancel prior to activation by calling RISE customer service at 844-411-RISE (7473).
USER may terminate the Service for any reason effective at the end of a calendar month by providing notice to RISE at least thirty (30) days prior to the requested termination date. If USER agreed to a Service that requires a minimum term commitment (“Service Term”), and Service is terminated prior to the end of the Service Term, USER will be subject to an Early Termination Fee as set forth in the Additional Fees and Payment Terms Disclosure Statement as it may be updated from time to time and which is available at http://risebroadband.com/wp-content/uploads/2016/09/Additional-Fee-Disclosure-Statement_91816.pdf.
Termination does not affect USER’s obligations under this Agreement, including USER’s obligation to pay all fees for Services rendered prior to termination and any termination, processing and administration fees incurred as a result of such termination. RISE accounts must be paid in full before a cancellation will be considered complete.
If all Equipment provided by RISE is not returned within 30 days of cancellation of Service, USER agrees to pay RISE the fees as set forth in the Additional Fees and Payment Terms Disclosure Statement as it may be updated from time to time and which is available at http://risebroadband.com/wp-content/uploads/2016/09/Additional-Fee-Disclosure-Statement_91816.pdf. USER authorizes RISE and its agents to charge the Equipment replacement charge to the credit card on file with RISE. If RISE is unable to obtain a charge authorization for the full amount due, USER agrees to provide alternative payment in the form of a money order, cashier’s check, or other certified bank check within 10 days of notification of the amount due. USER bears all risk of loss of, theft of, casualty to or damage to the Equipment; from the time it is shipped to the USER until the time (if any) when it is returned to RISE in accordance with this agreement.
Upon the termination of USER’s Service, RISE may, in its sole and absolute discretion, release to the USER’s new service provider the telephone number that USER ported (transferred or moved over) to RISE from USER’s previous service provider and used in connection with USER’s service if: such new service provider is able to accept such number; USER’s account has been properly terminated; USER’s account is completely current, including payment for all charges and applicable termination fees; and USER requests the transfer upon termination of the account.
TERMINATION AND SUSPENSION BY RISE
Inappropriate use or abuse of the Services by USER, as determined in the sole discretion of RISE, may result in account suspension, termination, and/or legal action. Inappropriate use or abuse of RISE Services by others can be traced, documented, reported to appropriate authorities and may be prosecuted to the fullest extent of the law.
RISE may terminate your account immediately if it determines, in its sole discretion, that USER has violated any of the provisions of this Agreement, including but not limited to RISE’s Broadband Internet Acceptable Use Policy. RISE reserves the right to unilaterally terminate or suspend an account at any time, without providing a reason. In the event of termination, account holders are still responsible to pay any fees that are still owed to RISE. The balance of any prepaid fees, after deducting all applicable charges and fees, will be refunded to the account holder on a pro-rated basis. Any penalties for criminal action will be deducted from amounts owed before refunds are provided.
Further, RISE may terminate USER’s for any reason effective at the end of a calendar month by providing written notice to USER at least thirty (30) days prior to the termination date.
If USER’s Service is terminated, USER will remain fully liable to RISE for all charges pursuant to this Agreement and any and all costs RISE incurs to collect such amounts, including, without limitation, collection costs and attorney’s fees.
FEES, PAYMENT AND BILLING
Fees – Fees include, without limitation, set up or installation fees, monthly Service fees, monthly Equipment fees and other fees as forth below. RISE will invoice fees for Services and any Equipment in advance. USER agrees to pay all federal, state or local taxes arising under this Agreement. During the first thirty (30) days of service, if the USER is having issues with the Telephony Service and/or Internet Service and RISE cannot fix it, and the USER decides to cancel Service, RISE will refund all monies paid (including installation cost).
Other Fees – All RISE Services are subject to additional fees, including, but not limited to a unreturned Equipment fee, an early termination fee, Directory Assistance (411) calls, and late fees, as set forth in the Additional Fees and Payment Terms Disclosure Statement as it may be updated from time to time and which is available at http://risebroadband.com/wp-content/uploads/2016/09/Additional-Fee-Disclosure-Statement_91816.pdf.
Payment Method and Timing – Accounts may be paid by electronic bank draft, money order, check or credit card. USER’s RISE account will be considered delinquent if payment is rejected for any reason. Payment terms including due date and late payment policy is as set forth in the fee schedule located at the end of this Agreement. Payment is in advance of Service delivery for that month.
Late Fees – Late fees are established to recover the costs of dealing with late payment situations. Late fees are in addition to all other fees. Late terms and associated fees for each stage of the delinquency process, including, without limitation, return bank draft fees, are as set forth in the fee and payment schedule located at the end of this Agreement. The late terms and associated charges are determined by the date payment is received by RISE. At the appropriate interval outlined in the Additional Fees and Payment Terms Disclosure Statement, as it may be updated from time to time and which is available at http://risebroadband.com/wp-content/uploads/2016/09/Additional-Fee-Disclosure-Statement_91816.pdf, the USER’s outstanding balance will be sent to collections. At such time that RISE determines that Equipment is to be retrieved from USER, RISE will call USER to inform them that Equipment will be removed and retrieved. In all cases, USER’s account must be brought current along with all applicable fees for USER’s Service to resume or be re-connected.
Fee Changes – USER acknowledges and agrees that RISE has the right to change its Service fees and to add new fees at any time, upon notice to the USER. Notwithstanding the foregoing, if USER agrees to a Service Term of one (1) year or more, then USER’s base monthly Service fees shall not be subject to change during the Service term, but Equipment fees and other fees are still subject to change.
USER Charges – USER acknowledges that USER may incur USER-initiated charges while using the Services. For example, charges may be incurred as a result of USER accessing certain information, or purchasing or subscribing to certain offerings, via the Internet. USER agrees that all such charges, including all applicable fees and taxes, shall be paid by USER and are not the responsibility of RISE.
INSTALLATION AND ACCESS TO USER’S PREMISES
RISE will provide installation Services at the USER premises at an agreed-upon price. As part of the installation process, modifications to the inside wiring in USER’s house may be required, and USER hereby consents to and authorizes any such modifications. USER authorizes RISE, and its employees, agents, contractors, and authorized representatives to enter USER’s premises in order to install, maintain, inspect, repair and remove the Equipment and/or Services. If USER is not the owner of the premises, upon request, USER will supply RISE with the owner’s name and address, evidence that USER is authorized to grant access to the premises on the owner’s behalf, and (if requested by RISE) written consent from the owner of the premises. This Agreement is contingent upon RISE’s obtaining a right of entry onto the premises. USER will not remove Equipment from the premises, modify the Equipment in any way, or connect the Equipment to any outlet other than the outlet to which the Equipment was initially connected to by the RISE installer. For such charges as RISE may determine, RISE may relocate the Equipment for USER within the premises at USER’s request.
MOVING AND RECONNECTION
If USER moves during the term of this agreement and would like to relocate the Service, USER must place a relocation request with RISE. This request must contain the requested date of Service termination, plus the address and phone number of the new location, and, the prospective move-in date, and the requested transfer of Service date. Upon receipt of a request from USER, RISE will suspend all monthly fees from the requested termination date until Service relocation is completed. The maximum suspension is set forth in the fee schedule located at the bottom of this Agreement. Upon transfer of USER’s account, USER agrees to continue to comply with all terms and conditions of this Agreement and the Service originally agreed to. Billing cycle and Service Term will recommence upon activation of RISE Service at the new location.
If RISE is unable to provide Service to the USER’s new location, this Agreement shall terminate and USER shall not be subject to any Early Termination Fees, provided that (i) a RISE technician confirms and verifies that RISE is not able to provide service to the new address or (ii) USER provides proof and RISE confirms that the new location is outside of RISE’s service area (i.e. copy of utility bill at new address).
If RISE has not received sufficient information from USER to process the relocation order thirty (30) days after Service termination date, this Agreement shall be considered terminated by USER, and any applicable Early Termination Fees will apply.
PRIVACY
RISE takes USER’s personally identifiable information and privacy seriously and has established a Privacy Policy which governs its collection, use, disclosure, management and security related to USER’s personal information. The Rise Privacy Policy may be updated from time to time and is available at http://risebroadband.com/wp-content/uploads/2016/06/LSL2-335267-v1-Rise_Broadband_Privacy_Policy.pdf. By using the Service USER acknowledges that USER accepts the practices and policies outlined in RISE’s Privacy Policy. USER’s continued use of the Service after notice of any changes to the Privacy Policy have been provided will indicate USER’s acceptance of such changes.
USER OBLIGATIONS
USER shall be solely responsible for independent backup of any data files residing on RISE computers or networks. RISE reserves the right to remove/delete any personal files after an account is terminated or associated with prohibited activities.
USER shall notify RISE immediately, in writing or by calling RISE customer support line, if any Device is stolen or if USER becomes aware at any time that USER’s Service is being stolen, fraudulently used or otherwise being used in an unauthorized manner. When USER calls or writes, USER must provide an account number and a detailed description of the circumstances of the Device theft, fraudulent use or unauthorized use of Service. Failure to do so in a timely manner may result in the termination of USER’s Service and additional charges. Until such time as RISE receives notice of the theft, fraudulent use or unauthorized use, USER will be liable for all use of the Service using a Device stolen from USER and any and all stolen, fraudulent or unauthorized use of the Service.
USER will be liable for any and all liability that may arise out of the content transmitted by USER or to any person, whether authorized or unauthorized, using USER’s Service or Device. USER shall assure that all use of the Service and content comply at all times with all applicable laws, regulations and written and electronic instructions for use. RISE reserves the right to terminate or suspend USER’s Services and remove any content from the Service, if RISE determines, in its sole and absolute discretion, that such use or content does not conform to the requirements set forth in this Agreement or interferes with RISE’s ability to provide Services to USER or others. RISE action or inaction under this Section will not constitute any review or approval of USER’s use or content.
USER has been advised and acknowledges that the Internet may contain information, materials, and language that may be deemed adult in nature and inappropriate or offensive. The USER is responsible for all information received, transmitted, and/or stored by the USER and the USER releases RISE from and agrees to indemnify RISE its officers, directors, agents and employees against any and all claims, losses or expenses relating to such information, materials and language. This indemnification shall survive any termination of this Agreement.
USER COMPLAINT RESOLUTION
RISE is working to provide the best service possible and welcomes USER’s ideas on how RISE can improve the quality of our service. USER can communicate USER’s views to RISE by calling 844-411-RISE (7473).
WARRANTY
USER EXPRESSLY AGREES THAT USE OF THE SERVICES AND ANY EQUIPMENT IS AT USER’S SOLE RISK. THE SERVICES AND ANY EQUIPMENT PROVIDED TO THE USER BY RISE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR MERCHANTABILITY. RISE DOES NOT WARRANT (i) THE UNINTERRUPTED, TIMELY OR SECURE USE OF THE SERVICE; (ii) THAT THE FUNCTIONS CONTAINED IN THE SERVICES OR ANY EQUIPMENT WILL MEET USER’s REQUIREMENTS; (iii) THAT THE SERVICES WILL BE ERROR-FREE OR FREE OF ANY VIRUSES, WORMS, SPAM, POP-UP ADVERTISING, SPYWARE, ADWARE OR OTHER HARMFUL COMPOMNENTS; OR (iv) THAT ANY PERSONAL INFORMATION, NON PERSONAL INFORMATION, DATA OR FILES USER SENDS OR RECEIVES VIA THE SERVICE WILL BE TRANSMITTED IN UNCORRUPTED FORM, WITHIN A REASONABLE TIME, OR FREE FROM UNAUTHORIZED ACCESS BY OTHERS OR THAT OTHER USERS WILL BE UNABLE TO GAIN ACCESS TO USER’S COMPUTER OR DEVICE. STATEMENTS AND DESCRIPTIONS CONCERNING THE SERVICE OR DEVICE, IF ANY, BY RISE OR RISE AGENTS OR INSTALLERS, WHETHER ORAL OR WRITTEN, ARE INFORMATIONAL ONLY AND ARE NOT GIVEN AS A WARRANTY OF ANY KIND. SOME STATES DO NOT ALLOW LIMITATIONS ON THE SCOPE OF A LIMITATION OF WARRANTY OR HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO USER.
LIMITED WARRANTY – RISE WARRANTS THAT IT WILL USE REASONABLE EFFORTS TO RENDER SERVICES PURSUANT TO THIS AGREEMENT IN A TIMELY, PROFESSIONAL AND WORKMANLIKE MANNER IN ACCORDANCE WITH TIMELINES ESTABLISHED HEREIN. ANY CLAIM FOR BREACH OF THE FOREGOING WARRANTY MUST BE BROUGHT WITHIN SIXTY (60) DAYS AFTER USER’s ACTUAL DISCOVERY OF ANY DEFECT AND PRIOR TO THE EXPIRATION OF SIX (6) MONTHS FROM THE DATE THE APPLICABLE SERVICES WERE RENDERED. RISE WILL HAVE NO LIABILITY FOR ANY CLAIM MADE AFTER SUCH TIME. RISE DOES NOT WARRANT, HOWEVER, THAT YOUR USE OF ANY SERVICES WILL BE UNINTERRUPTED OR THAT THE OPERATION OF THE SERVICES WILL BE ERROR-FREE OR SECURE. RISE’s ENTIRE LIABILITY AND USER’s EXCLUSIVE REMEDY IN CASE OF BREACH OF THIS WARRANTY SHALL BE, AT RISE’s SOLE OPTION, EITHER RETURN OF ALL OR A PORTION OF THE SERVICE FEES PAID FOR THE CURRENT MONTH OF SERVICE, OR REPLACEMENT OR REPAIR OF CONNECTION SERVICES OR PRODUCTS. THIS IS A LIMITED WARRANTY AND IS THE ONLY WARRANTY MADE BY RISE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO LIMITATIONS MAY NOT APPLY TO THE USER. IF ANY UNAUTHORIZED MODIFICATIONS ARE MADE TO THE EQUIPMENT OR SERVICES BY USER DURING THE WARRANTY PERIOD, IF THE SERVICES OR PRODUCTS ARE SUBJECT TO ABUSE, ACCIDENT, IMPROPER USE, OR IF USER BREACHES THE TERMS OF THIS AGREEMENT, THEN THIS WARRANTY SHALL IMMEDIATELY BE TERMINATED.
OTHER THAN WARRANTIES AS TO THE DEVICE EXPRESSLY SET FORTH IN THE DOCUMENTATION PROVIDED WITH THE DEVICE AND THE RETAIL CUSTOMER LIMITED WARRANTY EXPRESSLY SET FORTH THEREIN, RISE MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED IN REGARDS TO THE DEVICE OR EQUIPMENT, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY, FITNESS OF THE DEVICE FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE OR ANY WARRANTY THAT THE DEVICE OR ANY FIRMWARE OR SOFTWARE IS “ERROR FREE” OR WILL MEET USER’s REQUIREMENTS. THE FOREGOING WILL NOT BE DEEMED TO LIMIT ANY DISCLAIMER OR LIMITATION OF WARRANTY SET FORTH IN THE DOCUMENTATION PROVIDED WITH THE DEVICE.
LIMITATION OF LIABILITY / DISCLAIMER OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RISE OR ITS AFFILIATES OR EACH OF THEIR RESPECTIVE MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES, CONTRACTORS OR AGENTS OR ANY OF THEIR SUCCESSORS AND ASSIGNS BE LIABLE TO THE USER OR ANY THIRD PARTY WITH RESPECT TO THE SERVICE OR THE SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS AND EXCLUSIONS HEREIN MAY NOT APPLY TO USER. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF RISE UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED THE SERVICE CHARGES WITH RESPECT TO THE AFFECTED TIME PERIOD.
ADDITIONALLY, RISE WILL HAVE NO LIABILITY (i) FOR ANY AMOUNT IN EXCESS OF THE SERVICE CHARGES WITH RESPECT TO THE AFFECTED TIME PERIOD; (ii) FOR ANY THIRD-PARTY FEES OR CHARGES, INCLUDING BUT NOT LIMITED TO, BANKING FEES, OVERDRAFT FEES, MOBILE PHONE OR OTHER WIRE LINE CHARGES, TECHNICIAN CHARGES, OR OTHER SIMILAR CHARGES; (iii) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER; (iv) FOR DATA LOSS OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; (v) FOR ANY DAMAGES OR LOSS DUE TO USER’S FAILURE TO BACK UP ANY EQUIPMENT OR ANY LACK OF OR BREACH OF SECURITY USER, OR ANY OTHER PARTY MAY EXPERIENCE OR BE EXPOSED TO WHILE USING THE SERVICE; (vi) FOR CUSTOMER”S USE OF THE SERVICE FOR OR IN CONNECTION WITH ANY HIGH-RISK OR UNLAWFUL USES, OR ANY USE THAT VIOLATES THIS AGREEMENT; OR (vii) FOR ANY MATTER BEYOND RISE’S REASONABLE CONTROL.
RISE WILL NOT BE LIABLE FOR ANY DELAY OR FAILURE TO PROVIDE THE SERVICE, INCLUDING 911 DIALING, AT ANY TIME OR FROM TIME TO TIME, OR ANY INTERRUPTION OR DEGRADATION OF VOICE QUALITY THAT IS CAUSED BY ANY OF THE FOLLOWING: AN ACT OR OMISSION OF AN UNDERLYING CARRIER, SERVICE PROVIDER, VENDOR OR OTHER THIRD PARTY; EQUIPMENT, NETWORK OR FACILITY FAILURE; EQUIPMENT, NETWORK OR FACILITY UPGRADE OR MODIFICATION; FORCE MAJEURE EVENTS SUCH AS (BUT NOT LIMITED TO) ACTS OF GOD, ACTS OF NATURE, STRIKES, FIRE, WAR, RIOT, ACTS OF TERRORISM AND GOVERNMENT ACTIONS; EQUIPMENT, NETWORK OR FACILITY SHORTAGE; EQUIPMENT OR FACILITY RELOCATION; SERVICE, EQUIPMENT, NETWORK OR FACILITY FAILURE CAUSED BY THE LOSS OF POWER TO THE USER; OUTAGE OF, OR BLOCKING OF PORTS BY, USER’s ISP OR BROADBAND SERVICE PROVIDER OR OTHER IMPEDIMENT TO USAGE OF THE SERVICE CAUSED BY ANY THIRD PARTY; ANY ACT OR OMISSION BY USER OR ANY PERSON USING THE SERVICE OR DEVICE PROVIDED TO THE USER; OR ANY OTHER CAUSE THAT IS BEYOND RISE’s CONTROL, INCLUDING, WITHOUT LIMITATION, A FAILURE OF OR DEFECT IN ANY DEVICE, THE FAILURE OF AN INCOMING OR OUTGOING COMMUNICATION, THE INABILITY OF COMMUNICATIONS (INCLUDING, WITHOUT LIMITATION, 911 DIALING) TO BE CONNECTED OR COMPLETED, OR FORWARDED. RISES AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL IN NO EVENT EXCEED THE SERVICE CHARGES WITH RESPECT TO THE AFFECTED TIME PERIOD.
IN NO EVENT SHALL RISE’s AGGREGATE LIABILITY UNDER OR ARISING OUT OF THIS AGREEMENT EXCEED THE AMOUNTS PAID BY USER FOR THE SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE INCIDENT GIVING RISE TO A CLAIM. NOTWITHSTANDING THE FOREGOING, SOME JURISDICTIONS MAY NOT ALLOW A LIMITATION ON LIABILITY FOR NEGLIGENCE THAT CAUSES DEATH OR PERSONAL INJURY, AND RISE LIMITS ITS LIABILITY IN SUCH JURISDICTIONS ONLY TO THE DEGREE ALLOWED BY APPLICABLE LAWS. EXCEPT FOR THE PAYMENT OF FEES DUE BY USER HEREUNDER, NEITHER PARTY WILL BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMANCE UNDER THE AGREEMENT WHICH MIGHT BE DUE, IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, TO ANY CONTINGENCY, DELAY, FAILURE, OR CAUSE OF ANY NATURE BEYOND THE REASONABLE CONTROL OF SUCH PARTY, INCLUDING WITHOUT LIMITATION ACTS OF NATURE, COURT OR GOVERNMENT.
INDEMNIFICATION
USER agrees to defend, indemnify and hold RISE its officers, directors, agents and employees harmless from any claims, losses and damages, including attorney’s fees, resulting from USER’s violation of any of the provisions of this Agreement or USER’s placement or transmission of any materials or content onto RISE servers or through its network, or from any and all use of USER’s account, with or without USER’s knowledge or consent, or from all claims, damages, fines, penalties, costs and expenses (including, without limitation, attorney fees) related to any action taken by RISE as part of RISE investigation of a suspected violation of this Agreement or as a result of its conclusion that a violation of this Agreement has occurred, or to USER’s use of or inability to use RISE Services, Equipment, bundled software, Internet or VoIP, including, without limitation, 911 dialing.
MISCELLANEOUS
Relationship – USER’s relationship with RISE is that of an independent contractor. USER is not an agent of RISE, and USER has no authority to obligate RISE by contract or otherwise.
Third Party Beneficiaries – No provision of this Agreement provides any person or entity not a party to this Agreement with any remedy, claim, liability, reimbursement, or cause of action or creates any other third party beneficiary rights.
Survival – The provisions of this Agreement that by their sense and context are intended to survive the termination or expiration of this Agreement shall survive
Transferability and Assignment – USER shall not sell, transfer or assign this Agreement. USER’s account and right to use RISE Services and system are not transferable without RISE’s prior written consent. USER agrees to protect its password and account and to keep them secure from unauthorized USERs and use, and to be solely responsible for the protection and security of USER’s password and account information.
Notices – Notifications of either party to this Agreement shall be effective upon receipt, or refusal of delivery, when deposited in the United States Mail, first class mail, certified or return receipt requested, postage prepaid, or when sent by a telefax, email, or a nationally recognized overnight delivery service, to RISE at 61 Inverness Drive East, Suite 250, Englewood, CO 80112 or to the address of Customer set forth on RISE’s records or such other address provided for such purposes.
Proprietary Rights – RISE grants USER a non-exclusive, non-transferable license to use the products and Services provided hereunder. Title and property rights, including all intellectual property rights to such products and Services, is and shall remain with RISE, whether or not they are embedded in any product. USER recognizes that the products and Services used hereunder constitute valuable trade secrets of RISE and USER shall use their best efforts to protect and keep confidential any and all products and Services used by USER and shall not attempt to copy, examine, in any way alter, or reengineer, reverse engineer, tamper with, or otherwise misuse such products and Services.
Jurisdiction/Venue/Choice of Law – USER agrees that exclusive jurisdiction for any claim or dispute with RISE or relating in any way to USER’s account or USER’s use of the Services resides in the courts of Colorado and that this Agreement shall be governed by Colorado law. USER expressly consents to the exercise of personal jurisdiction in the courts of Colorado in connection with any such dispute. If an action at law or in equity is necessary to enforce or interpret the terms of this Agreement or compel performance thereof, the substantially prevailing party shall be entitled to reasonable attorney’s fees and costs in addition to any other relief to which such party may be entitled.
Amendments – RISE may modify this Service Agreement from time to time, and USER’s continued use of the Service following notice of such modification shall be deemed to be USER’s acceptance of such modification. If USER does not agree to any modification of this Agreement, USER must immediately stop using the Service and notify RISE of USER’s desire to cancel the Service.
Information – USER hereby acknowledges that RISE and its affiliates may retain and use any information, comments or ideas conveyed by USER relating to the Service (including any products and services made available on the Service). This information may be used to provide USER with better service. RISE may open and maintain a Customer file.
Entire Agreement – This Agreement, including the Service Quote and any and all other documents and RISE policies referenced herein, constitutes the entire agreement between RISE and USER pertaining to the subject matter hereof. RISE’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.
Severability – In the event that it is determined by a court of competent jurisdiction as a part of a final non-appealed judgment that any provision of this Agreement (or part thereof) is void, invalid, illegal, or otherwise unenforceable, such provision will be enforced as nearly as possible in accordance with the stated intention of the parties, while the remainder of the Agreement will remain in full force and effect.
ACCEPTANCE
USER represents and warrants to RISE that USER is of lawful age to enter into this Agreement and that (i) USER has the full right, power and authority to enter into this Agreement and to perform the acts required of USER hereunder; and (ii) the acceptance of this Agreement by USER, and the performance by USER of its obligations and duties hereunder, do not and will not violate any agreement to which USER is a party or by which it is otherwise bound.
By using and accepting Service from RISE, USER acknowledges that they have read and understand the terms and conditions of this Agreement and agrees to be legally bound by all of the terms and conditions of this Agreement and any associated documents, the same as if USER had physically signed this Agreement. This Agreement supersede all other written and oral communications or agreements with regard to the subject matter. Any waiver, modification or variation of any term or condition of this Agreement shall only be effective if in writing and/or in the form of a business contract signed by an authorized officer of RISE
By providing RISE with USER’s telephone number, cell phone number(s), or email address, USER gives consent for RISE, or any of RISE’s agents (including collection agents), to contact USER at these numbers or email address, or any other phone number or email address that is later acquired for USER, and, to leave live or pre-recorded messages, text messages, or emails to the extent that such are necessary to enforce any part of this Agreement. For greater efficiency, calls may be delivered by an auto-dialer.
BY USER’s USE AND ACCEPTANCE OF THE SERVICE, USER IS INDICATING THAT USER HAS READ, UNDERSTOOD AND AGREED TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.
Terms and Conditions
*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.
†The HughesNet Gen5 service plans are designed to deliver download speeds of 25 Mbps and upload speeds of 3 Mbps, but individual customers may experience different speeds at different times of the day. Speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including: the configuration of your computer, the number of concurrent users, network or Internet congestion, the capabilities and content of the websites you are accessing, network management practices as deemed necessary, and other factors. When you connect to the HughesNet service using Wi-Fi, your experience will vary based on your proximity to the Wi-Fi source and the strength of the signal.
††If you exceed your monthly plan data, you will experience reduced data speeds until that start of your next billing period. Reduced speeds may be as low as or lower than 1 Mbps and may cause Web sites to load more slowly or affect the performance of certain activities, such as video streaming or large downloads/uploads. Visit legal.HughesNet.com for network management details.
All plans require a 24-Months commitment.
Early Termination Fees and other conditions apply.
Minimum term required. Monthly service and termination fees apply. Usage is subject to a Fair Access Policy. Actual speeds may vary. Speed and uninterrupted use of service are not guaranteed. Visit www.legal.HughesNet.com for details. Networking equipment is not included. For network setup, support and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes is not responsible for home network configuration and management). All computers on this network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of speed.
§Streaming is optimized with video streams at DVD quality (up to 480p). For best performance, leave any video streaming applications at their default automatic resolution setting. Most video services are supported. Not all video sources are identifiable. 3 times is based on average HD bit rate of 3.6 Mbps vs. DVD quality at 1.1 Mbps.
¶ Transfers of an existing telephone number are not always available.
^$24.95 offer represents a $5 monthly savings for 24 months. After 24 months, the monthly fee reverts to $29.95. 24-month commitment required. Restrictions may apply. Offer void where prohibited. Offer ends 1/2/19.
‡‡$75 savings on HughesNet Voice equipment. 24-month commitment required. Restrictions may apply. Offer void where prohibited. Offer ends 1/2/19.
Ω$99 instant savings applies to new residential subscribers who lease a new HughesNet system. Not applicable with the Purchase option. Certain geographical areas are not eligible to receive offer. Offer ends 10/31/18. Restrictions may apply. Offer void where prohibited.
°$100 instant savings applies to new residential subscribers who purchase a new HughesNet system. Not applicable with the Lease option. Certain geographical areas are not eligible to receive offer. Offer ends 10/31/18. Restrictions may apply. Offer void where prohibited.
Terms and Conditions
*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.
†The HughesNet Gen5 service plans are designed to deliver download speeds of 25 Mbps and upload speeds of 3 Mbps, but individual customers may experience different speeds at different times of the day. Speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including: the configuration of your computer, the number of concurrent users, network or Internet congestion, the capabilities and content of the websites you are accessing, network management practices as deemed necessary, and other factors. When you connect to the HughesNet service using Wi-Fi, your experience will vary based on your proximity to the Wi-Fi source and the strength of the signal.
††If you exceed your monthly plan data, you will experience reduced data speeds until that start of your next billing period. Reduced speeds may be as low as or lower than 1 Mbps and may cause Web sites to load more slowly or affect the performance of certain activities, such as video streaming or large downloads/uploads. Visit legal.HughesNet.com for network management details.
All plans require a 24-Months commitment.
Early Termination Fees and other conditions apply.
Minimum term required. Monthly service and termination fees apply. Usage is subject to a Fair Access Policy. Actual speeds may vary. Speed and uninterrupted use of service are not guaranteed. Visit www.legal.HughesNet.com for details. Networking equipment is not included. For network setup, support and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes is not responsible for home network configuration and management). All computers on this network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of speed.
§Streaming is optimized with video streams at DVD quality (up to 480p). For best performance, leave any video streaming applications at their default automatic resolution setting. Most video services are supported. Not all video sources are identifiable. 3 times is based on average HD bit rate of 3.6 Mbps vs. DVD quality at 1.1 Mbps.
¶ Transfers of an existing telephone number are not always available.
^$24.95 offer represents a $5 monthly savings for 24 months. After 24 months, the monthly fee reverts to $29.95. 24-month commitment required. Restrictions may apply. Offer void where prohibited. Offer ends 1/2/19.
‡‡$75 savings on HughesNet Voice equipment. 24-month commitment required. Restrictions may apply. Offer void where prohibited. Offer ends 1/2/19.
Ω$99 instant savings applies to new residential subscribers who lease a new HughesNet system. Not applicable with the Purchase option. Certain geographical areas are not eligible to receive offer. Offer ends 10/31/18. Restrictions may apply. Offer void where prohibited.
°$100 instant savings applies to new residential subscribers who purchase a new HughesNet system. Not applicable with the Lease option. Certain geographical areas are not eligible to receive offer. Offer ends 10/31/18. Restrictions may apply. Offer void where prohibited.
Offer for new and qualifying former customers only.
Important Terms and Conditions:
Qualification: Advertised price requires credit qualification and eAutoPay. Upfront activation and/or receiver upgrade fees may apply based on credit qualification. Offer ends 7/11/18.
2-Year Commitment: Early termination fee of $20/mo. remaining applies if you cancel early.
Included in 2-year price guarantee at $59.99 advertised price: America’s Top 120 programming package, Local channels, HD service fees, and Hopper Duo for 1 TV.
Included in 2-year price guarantee for additional cost: Programming package upgrades ($69.99 for AT120+, $79.99 for AT200, $89.99 for AT250), monthly fees for additional receivers ($5-$7 per additional TV, receivers with additional functionality may be $10-$15).
NOT included in 2-year price guarantee or advertised price (and subject to change): Taxes & surcharges, add-on programming (including premium channels), DISH Protect, and transactional fees.
Premium Channels: 3 Mos. Free: After 3 mos., you will be billed $55/mo. for HBO, Cinemax, Showtime, Starz and DISH Movie Pack unless you call to cancel.
Other: All packages, programming, features, and functionality and all prices and fees not included in price lock are subject to change without notice. After 6 mos., you will be billed $8.99/mo. for DISH Protect Silver unless you call to cancel. After 2 years, then-current everyday prices for all services apply. For business customers, additional monthly fees may apply. Free standard professional installation only.
All new customers are subject to a one-time non-refundable processing fee.
HBO®, Cinemax® and related channels and service marks are the property of Home Box Office, Inc. SHOWTIME is a registered trademark of Showtime Networks Inc., a CBS Company. STARZ and related channels and service marks are property of Starz Entertainment, LLC.
With PrimeTime Anytime record ABC, CBS, FOX, and NBC plus two channels. With addition of Super Joey record two additional channels. Commercial skip feature is available at varying times, starting the day after airing, for select primetime shows on ABC, CBS, FOX, and NBC recorded with PrimeTime Anytime. Recording hours vary; 2000 hours based on SD programming. Equipment comparison based on available from major TV providers based on 6/1/16. Watching live and recorded TV anywhere requires an Internet-connected, Sling-enabled DVR and compatible mobile device. All new customers are subject to a one-time non-refundable processing fee.
Offer for new and qualifying former customers only. Important Terms and Conditions: 2-YearTV Price Guarantee:
Qualification: Advertised price requires credit qualification and eAutoPay. Upfront activation and/or receiver upgrade fees may apply based on credit qualification. Offer ends 7/11/18.
2-Year Commitment: Early termination fee of $20/mo. remaining applies if you cancel early.
Included in 2-year price guarantee at $27.99 advertised price: DishLATINO Clásico programming package, Local channels and monthly 1st receiver and HD service fees.
Included in 2-year price guarantee for additional cost: Programming package upgrades ($44.99 for DishLATINO Plus, $59.99 for DishLATINO Dos, $74.99 for DishLATINO Max), monthly fees for additional receivers ($5-7 per additional TV, receivers with additional functionality may be $10-$15) and monthly DVR fees ($10-$15).
NOT included in 2-year price guarantee or $27.99 advertised price (and subject to change): Taxes & surcharges, add-on programming (including Premium Channels), Protection Plan and transactional fees.
Other: All packages, programming, features, and functionality are subject to change without notice. After 6 mos., you will be billed $8.99/mo. for the protection plan unless you call to cancel. After 2 years, then-current everyday prices for all services apply. For business customers, additional monthly fees may apply. Free standard professional installation only. All new customers are subject to a one-time non-refundable processing fee.
Zone 1 and Zone 2 Premium Markets 1. Zone 1 and Zone 2 Premium Markets – Solo Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. Promotional credit will vary by plan. After 12 months, the standard HSI rate applies. High Speed Internet: Includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed. Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Premium Plans: Monthly fees apply. Windstream will provision customer’s location for the fastest speed available, up to 50Mb, 75Mb, or 100M, or 1Gb at the time of order but cannot guarantee speed. For devices connecting via a wireless networking connection, speed capabilities may be impacted by the device’s distance from the modem, interference from other equipment or devices at the location, modem location, types of devices connected, physical obstructions, or time of day. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply. 2. Zone 1 and Zone 2 Premium Markets – Bundle Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. Customers subscribing to select speeds may qualify for a one-time credit to be applied to customer’s first month’s bill. Promotional credit will vary by plan. After 12 months, the standard HSI rate applies. High Speed Internet: Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Premium Plans: Monthly fees apply. Windstream will provision customer’s location for the fastest speed available, up to 50Mb, 75Mb, or 100M, or 1Gb, at the time of order but cannot guarantee speed. For devices connecting via a wireless networking connection, speed capabilities may be impacted by the device’s distance from the modem, interference from other equipment or devices at the location, modem location, types of devices connected, physical obstructions, or time of day. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Unlimited Phone: Includes residential voice calls, certain calling features and unlimited residential long distance (see www.windstream.com for examples) within the U.S. and select territories. Calls inconsistent with these terms may void Unlimited Phone and Windstream may charge 10 cents per minute, per call. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply. Zone 1 and Zone 2 Non-Premium Markets 3. Zone 1 and Zone 2 Non-Premium Markets – Solo Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. Promotional credit will vary by plan. After 12 months, the standard HSI rate applies. High Speed Internet: Includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed. Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply. 4. Zone 1 and Zone 2 Non-Premium Markets – Bundle Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. Customers subscribing to select speeds may qualify for a one-time credit to be applied to customer’s first month’s bill. Promotional credit will vary by plan. After 12 months, the standard HSI rate applies. High Speed Internet: Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Unlimited Phone: Includes residential voice calls, certain calling features and unlimited residential long distance (see www.windstream.com for examples) within the U.S. and select territories. Calls inconsistent with these terms may void Unlimited Phone and Windstream may charge 10 cents per minute, per call. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply. Zone 3 Premium Markets 5. Zone 3 Premium Markets – Solo Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. High Speed Internet: Includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed. Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Premium Plans: Monthly fees apply. Windstream will provision customer’s location for the fastest speed available, up to up to 50Mb, 75Mb, or 100M, at the time of order but cannot guarantee speed. For devices connecting via a wireless networking connection, speed capabilities may be impacted by the device’s distance from the modem, interference from other equipment or devices at the location, modem location, types of devices connected, physical obstructions, or time of day. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Lifetime Price Guarantee: Covers standard bundle price only for Unlimited Phone and up to 6M HSI, but not promotional pricing, credits, early termination fees, additional services, installation or equipment, government-mandated or permissible current and future taxes, fees, surcharges, recovery fees, collection fees, or other charges. Void if customer moves, event to a Windstream service area, makes any changes to services, disconnects any services, is disconnected by Windstream, or fails to make full payment when due. If use of Unlimited Phone is inconsistent with the terms, Windstream may void Lifetime Price Guarantee resulting in rates converting to the then-applicable rate for the bundle or service. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply. 6. Zone 3 Premium Markets – Bundle Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. Customers subscribing to select speeds may qualify for a one-time credit to be applied to customer’s first month’s bill. High Speed Internet: Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Premium Plans: Monthly fees apply. Windstream will provision customer’s location for the fastest speed available, up to 50Mb, 75Mb, or 100M, at the time of order but cannot guarantee speed. For devices connecting via a wireless networking connection, speed capabilities may be impacted by the device’s distance from the modem, interference from other equipment or devices at the location, modem location, types of devices connected, physical obstructions, or time of day. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Unlimited Phone: Includes residential voice calls, certain calling features and unlimited residential long distance (see www.windstream.com for examples) within the U.S. and select territories. Calls inconsistent with these terms may void Unlimited Phone and Windstream may charge 10 cents per minute, per call. Lifetime Price Guarantee: Covers standard bundle price only for Unlimited Phone and up to 6M HSI, but not promotional pricing, credits, early termination fees, additional services, installation or equipment, government-mandated or permissible current and future taxes, fees, surcharges, recovery fees, collection fees, or other charges. Void if customer moves, event to a Windstream service area, makes any changes to services, disconnects any services, is disconnected by Windstream, or fails to make full payment when due. If use of Unlimited Phone is inconsistent with the terms, Windstream may void Lifetime Price Guarantee resulting in rates converting to the then-applicable rate for the bundle or service. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply. Zone 3 Non Premium Markets 7. Zone 3 Non Premium Markets – Solo Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. High Speed Internet: Includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed. Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Lifetime Price Guarantee: Covers standard bundle price only for Unlimited Phone and up to 6M HSI, but not promotional pricing, credits, early termination fees, additional services, installation or equipment, government-mandated or permissible current and future taxes, fees, surcharges, recovery fees, collection fees, or other charges. Void if customer moves, event to a Windstream service area, makes any changes to services, disconnects any services, is disconnected by Windstream, or fails to make full payment when due. If use of Unlimited Phone is inconsistent with the terms, Windstream may void Lifetime Price Guarantee resulting in rates converting to the then-applicable rate for the bundle or service. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply. 8. Zone 3 Non Premium Markets – Bundle Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. Customers subscribing to select speeds may qualify for a one-time credit to be applied to customer’s first month’s bill. High Speed Internet: Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Unlimited Phone: Includes residential voice calls, certain calling features and unlimited residential long distance (see www.windstream.com for examples) within the U.S. and select territories. Calls inconsistent with these terms may void Unlimited Phone and Windstream may charge 10 cents per minute, per call. Lifetime Price Guarantee: Covers standard bundle price only for Unlimited Phone and up to 6M HSI, but not promotional pricing, credits, early termination fees, additional services, installation or equipment, government-mandated or permissible current and future taxes, fees, surcharges, recovery fees, collection fees, or other charges. Void if customer moves, event to a Windstream service area, makes any changes to services, disconnects any services, is disconnected by Windstream, or fails to make full payment when due. If use of Unlimited Phone is inconsistent with the terms, Windstream may void Lifetime Price Guarantee resulting in rates converting to the then-applicable rate for the bundle or service. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply. Non-Kinetic (Lincoln, Lex) 9. Non-Kinetic (Lincoln, Lex) – Solo Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. Promotional credit will vary by plan. After 12 months, the standard HSI rate applies. High Speed Internet: Includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed. Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply. 10. Non-Kinetic (Lincoln, Lex) – Bundle Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Subject to availability, credit approval, Windstream Terms and Conditions (www.windstream.com/terms), and Windstream Acceptable Use Policy (windstream.net). Details: Must be a new Windstream customer who has not received Windstream service within the past 30 days. Must subscribe to select plans qualify. Promotional credit will vary by plan. After 12 months, the standard HSI rate applies. Customers subscribing to select speeds may qualify for a one-time credit to be applied to customer’s first month’s bill. High Speed Internet: Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. Enhanced Speed: Windstream will provision customer’s location for the fastest speed available, up to 10-25M, at the time of order but cannot guarantee speed. Additional fees may apply. Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your High Speed Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Unlimited Phone: Includes residential voice calls, certain calling features and unlimited residential long distance (see www.windstream.com for examples) within the U.S. and select territories. Calls inconsistent with these terms may void Unlimited Phone and Windstream may charge 10 cents per minute, per call. Windstream and the Windstream logo are registered service marks of Windstream Services, LLC © 2017 Windstream Services, LLC. Additional restrictions may apply.
* The availability of services, pricing and offerings displayed are for residential NEW RCN customers only. Commercial and business pricing and service offerings differ. Other restrictions may apply.
Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees or other surcharges. Learn more about taxes and surcharges. Services and pricing are subject to change. All prices exclude taxes, surcharges, fees and equipment. At the end of your promotional period, standard rates apply. Services are subject to RCN’s customer terms and conditions, online shopping terms and conditions, and other applicable terms and conditions.
*Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device connection & other factors outside of RCN’s control. High-speed modem required for RCN High-Speed Internet service. If a data outlet is needed, an additional outlet fee may apply in addition to applicable installation fees. Actual speeds may vary; stated speeds are up to subscribed to/stated speed and are not guaranteed. The actual range and reliability of a wireless network is affected by a number of factors. Downstream data speed may be affected by whether the data accessed is cached or non-cached; Internet-related factors, such as the location and configuration of each accessed server; internal network factors, including customer compliance with RCN usage policies set forth in the acceptable usage policy; the level of overall traffic; and the customer’s computer configuration. RCN’s FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC).
*Internet 60 Pricing: Monthly price good for one year and thereafter increases to standard rate then in effect (currently $69.99). Price does not include standard installation fee ($99.99; more if special work needed); a one-time $10 activation fee; or other one-time fees that may apply because of options you select. Price also does not include the following recurring monthly charges: (i) modem fee, currently $10; (ii) taxes and other amounts required by law to be collected or paid; or (iii) fees for optional services or equipment you may want. All of these monthly charges may increase from time to time. After the first year, if our standard rate for your service increases or we institute a new fee for service subscribers generally, we can pass that increase or new fee along to you. Internet Service Usage Allowance & Speed: Internet 60 is subject to a usage allowance of 400 GB per monthly billing period. Excess usage will be billed at $10 for every increment of up to 50 additional GB used. For example, if usage exceeded the allowance by 51 GB, the additional charge would be $20. Usage allowances and excess usage charges are subject to change at any time. Download and upload speeds are not guaranteed and may vary. Offer Availability: Offer may be terminated any time without notice. Offer may not be available in all areas, cannot be combined with any other offer, is not transferable and is void where prohibited. Available only to residential customers not subscribed to any offered service within prior 90 days and meet applicable credit and other requirements. Customer must agree to all applicable subscriber terms and policies. Other terms and conditions may apply.
Terms and Conditions
*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.
†The HughesNet Gen5 service plans are designed to deliver download speeds of 25 Mbps and upload speeds of 3 Mbps, but individual customers may experience different speeds at different times of the day. Speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including: the configuration of your computer, the number of concurrent users, network or Internet congestion, the capabilities and content of the websites you are accessing, network management practices as deemed necessary, and other factors. When you connect to the HughesNet service using Wi-Fi, your experience will vary based on your proximity to the Wi-Fi source and the strength of the signal.
††If you exceed your monthly plan data, you will experience reduced data speeds until that start of your next billing period. Reduced speeds may be as low as or lower than 1 Mbps and may cause Web sites to load more slowly or affect the performance of certain activities, such as video streaming or large downloads/uploads. Visit legal.HughesNet.com for network management details.
All plans require a 24-Months commitment.
Early Termination Fees and other conditions apply.
Minimum term required. Monthly service and termination fees apply. Usage is subject to a Fair Access Policy. Actual speeds may vary. Speed and uninterrupted use of service are not guaranteed. Visit www.legal.HughesNet.com for details. Networking equipment is not included. For network setup, support and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes is not responsible for home network configuration and management). All computers on this network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of speed.
§Streaming is optimized with video streams at DVD quality (up to 480p). For best performance, leave any video streaming applications at their default automatic resolution setting. Most video services are supported. Not all video sources are identifiable. 3 times is based on average HD bit rate of 3.6 Mbps vs. DVD quality at 1.1 Mbps.
¶ Transfers of an existing telephone number are not always available.
^$24.95 offer represents a $5 monthly savings for 24 months. After 24 months, the monthly fee reverts to $29.95. 24-month commitment required. Restrictions may apply. Offer void where prohibited. Offer ends 1/2/19.
‡‡$75 savings on HughesNet Voice equipment. 24-month commitment required. Restrictions may apply. Offer void where prohibited. Offer ends 1/2/19.
Ω$99 instant savings applies to new residential subscribers who lease a new HughesNet system. Not applicable with the Purchase option. Certain geographical areas are not eligible to receive offer. Offer ends 10/31/18. Restrictions may apply. Offer void where prohibited.
°$100 instant savings applies to new residential subscribers who purchase a new HughesNet system. Not applicable with the Lease option. Certain geographical areas are not eligible to receive offer. Offer ends 10/31/18. Restrictions may apply. Offer void where prohibited.
Terms and Conditions
Simply FiOS® Broadband Internet
Limited-time offer for new residential FiOS Single Play customers in select areas of IN, OR and WA. Must subscribe to a qualifying package of new FiOS High-Speed Internet service. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Service and promotion subject to availability. After 24-month promotional period, then-current everyday price for service applies to Internet service and equipment. Cannot be combined with other promotional offers on the same services. Equipment, installation ($75), taxes, governmental surcharges, and fees, Internet Infrastructure Surcharge (3.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. Router fee waived for 12 months. After 12 months router fee ($10/ mo.) applies. A $9.99 broadband processing fee upon disconnection of service applies. Equipment delivery/handling fee of $9.99 applies. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. The FiOS marks are owned by Verizon Trademark Services LLC and used under license. ©2018 Frontier Communications Corporation.
Simply High-Speed Internet
Limited-time offer for new residential Internet customers. Offer not valid in select areas of CT, NC, SC, MN, IL, OH, NY. Must subscribe to new High-Speed Internet service. After 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to Internet service and equipment. Cannot be combined with other promotional offers on the same services. Installation ($75), broadband router fee ($10/mo.), taxes, governmental surcharges, and fees, including Internet Infrastructure Surcharge ($1.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Your ability to stream may be limited by speeds available in your area. Service and promotion subject to availability. Equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. Subject to Frontier’s fair use policy and terms of service. Frontier Secure Security Bundle offer requires a two-year term agreement and maximum $120 Frontier early termination fee on new offers including Internet. After 12-month promotional period, promotional discount will end and the then-current everyday monthly apply to Frontier Secure Security Bundle, unless you call to cancel. Frontier does not warrant that the service will be error-free or uninterrupted. Requires Internet access service, which is not included. Monthly price is for up to 10 devices. System requirements: PC: Windows 7 or later (excluding ARM-based tablets). Mac: 10.8 or later. 1 GB memory or greater for PC and Mac. Smartphones and Tablets: Android 4.0 or later and iOS 6 or later. ©2018 Frontier Communications Corporation.
FiOS® TV
Limited time offer for new customers in select FIOS service areas. Must subscribe to a qualifying FiOS TV package. Monthly DVR and additional set-top box charges apply. Agreement to a 2-year contract is required in order to lock in the price for 2 years. An early termination fee is applied and will be prorated by the number of remaining months left in the term. Month-to-month pricing plans are also available. Taxes, Local broadcast and regional sport channels are based on what is available in the local market or geographic region. Premium channels, International, subscription sports channels, and specialty channels can be purchased for an additional monthly recurring charge. Other fees may apply based on market. Applicable taxes and surcharges apply. All TV prices, fees, charges, packages, programming, features, functionality and offers subject to change. Frontier reserves the right to withdraw this offer at any time. The FiOS® marks are owned by Verizon Trademark Services LLC and are used under license. © 2018 Frontier Communications Corporation.
Digital Phone Essentials
Limited time offer for new phone customers. Must subscribe to qualifying Digital Phone Essentials service. Phone price guaranteed for 24 months. Offer includes unlimited local calling and up to 30 minutes of nationwide long-distance per month. Nationwide Long Distance minutes exclude 900, international, directory assistance and dial-up Internet calls. After 30 minutes is exceeded, calls are charged at 10 cents/minute. Calls to Canada are 5 cents/minute. Installation and activation charges may apply. Taxes, governmental and other Frontier-imposed surcharges apply. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. ©2018 Frontier Communications Corporation.
Digital Phone Unlimited
Limited time offer for new phone customers. Phone price guaranteed for 24 months. Unlimited Nationwide Long Distance minutes exclude 900, international, directory assistance and dial-up Internet calls. Customers with usage inconsistent with normal residential voice applications and usage patterns may be required either to select another Frontier long distance plan that charges for all long distance calls or to cancel service. Installation and activation charges may apply. Taxes, governmental and other Frontier-imposed surcharges apply. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. ©2018 Frontier Communications Corporation
Double Play High-Speed Internet + Phone
Limited-time offer for new residential Internet customers. Offer not valid in select areas of CT, NC, SC, MN, IL, OH, NY. Must subscribe to new High-Speed Internet and qualifying Voice service. If customer cancels once of the required bundled services during promotion, all promotional rates are void. After 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to Internet and voice services and equipment. Cannot be combined with other promotional offers on the same services. Installation ($75), broadband router fee ($10/mo.), taxes, governmental surcharges, and fees, including Internet Infrastructure Surcharge ($1.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Your ability to stream may be limited by speeds available in your area. Service and promotion subject to availability. Equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. Subject to Frontier’s fair use policy and terms of service. Amazon Echo Dot offer: A two-year agreement with maximum $120 Frontier early termination fee applies to new Internet and qualifying voice services with Amazon Echo Dot offer. If customer cancels one of the required services during the two-year promotional period, all promotional rates are void and Frontier early termination fee will apply. The Amazon Echo Dot is given away by Frontier Communications. Amazon is not a sponsor of this promotion. Amazon, Echo, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. ©2018 Frontier Communications Corporation.
Double Play High-Speed Internet + DISH TV
Limited-time offer for new residential Internet and new TV customers. Offer not valid in select areas of CT, NC, SC, MN, IL, OH, NY. Must subscribe to new High-Speed Internet and new DISH® America’s Top 120 service. After 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to Internet service and equipment. If customer cancels one of the required bundled services during promotion, all promotional rates are void. A $34.99 Frontier video setup fee applies. Cannot be combined with other promotional offers on the same services. Installation ($75), broadband router fee ($10/mo.), taxes, governmental surcharges, and fees, including Internet Infrastructure Surcharge ($1.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Your ability to stream may be limited by speeds available in your area. Service and promotion subject to availability. Equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. Subject to Frontier’s fair use policy and terms of service. Amazon Echo Dot Offer: A two-year agreement with maximum $120 Frontier early termination fee applies to new Internet service with Amazon Echo. If customer cancels one of the required services during the two-year promotional period, all promotional rates are void and Frontier early termination fee will apply. Maximum $120 Frontier early termination fee associated with Amazon Echo Dot offer is in addition to DISH early termination fee described below. The Amazon Echo Dot is given away by Frontier Communications. Amazon is not a sponsor of this promotion. Amazon, Echo, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Important DISH Terms and Conditions: Qualification: Advertised price requires credit Qualification. Offer ends 11/14/18. Upfront activation and/or receiver upgrade fees may apply based on credit Qualification. 2-year Commitment: Early termination fee of $20/mo. remaining applies if you cancel early. Include in 2-year price guarantee: Flex Pack programming package and local channels. Included in 2-year price guarantee for additional cost: Programming package upgrades ($59.99 for AT 120, $69 for AT120+, $79.99 for AT200, $89.99 for AT250), monthly fees for upgraded or additional receivers ($5-$7 per additional TV, receivers with additional functionality may be $10-$15). NOT included in 2-year price guarantee or advertised price (and subject to change): Taxes & surcharges, add-on programming (including premium channels), DISH Protect, and transactional fees. Premium Channels: 3 Mos. Free: After 3 mos., you will be billed $30/mo. for Showtime, Starz and DISH Movie Pack unless you call to cancel. Other: All packages, programming, features, and functionality and all prices and fees not included in price lock are subject to change without notice. After 6 mos., if selected you will be billed $8.99/mo. for DISH Protect Silver unless you call to cancel. After 2 years, then-current everyday prices for all service apply. For business customers, additional monthly fees may apply. Free standard professional installation only. ©2018 Frontier Communications Corporation.
Double Play FiOS Internet + Phone
Limited-time offer for new residential FiOS Double Play customers in select areas of IN, OR and WA. Must subscribe to a qualifying package of new FiOS Digital Voice (FDV) and new High-Speed Internet service. Higher speeds available in select areas only for an additional monthly fee. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Service and promotion subject to availability. After 24-month promotional period, then-current everyday price applies to all services and equipment. If customer cancels one of the required bundled services during promotion, all promotional rates are void. Cannot be combined with other promotional offers on the same services. Equipment, taxes, governmental surcharges, and fees, including broadcast fee ($2.99/mo.), TV equip. fee up to $15/mo. for each DVR or Set-Top Box, Internet Infrastructure Surcharge ($3.99/mo.), VoIP admin. fee ($3.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. Router fee waived for 12 months. After 12 months router fee ($10/mo.) applies. A $9.99 broadband processing fee upon disconnection of service applies. Equipment delivery/handling fee of $9.99 applies. Minimum system requirements and other terms and conditions apply. $75 installation fee waived on qualifying new FiOS Double Play bundles. Standard charges apply for jack installation, wiring and other additional services. Your Frontier VoIP phone service, including 911 service, will not function without electrical or battery backup power. In the event of a power outage, you may not be able to make calls and you should ensure that you have a functioning battery backup for the Residential Gateway (RG) or the Optical Network Terminal (ONT), or an alternate means of calling 911. Battery backup is optional and can be purchased for $39.99 per battery. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. The FiOS marks are owned by Verizon Trademark Services LLC and used under license. ©2018 Frontier Communications Corporation.
Double Play FiOS Internet + FiOS TV
Limited-time offer for new residential FiOS Double Play customers in select areas of IN, OR and WA. Must subscribe to a qualifying package of new FiOS Internet service and new FiOS® TV service. Higher speeds available in select areas only for an additional monthly fee. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Service and promotion subject to availability. After 24-month promotional period, then-current everyday price applies to all services and equipment. If customer cancels one of the required bundled services during promotion, all promotional rates are void. Cannot be combined with other promotional offers on the same services. Equipment, taxes, governmental surcharges, and fees, including broadcast fee ($2.99/mo.), TV equip. fee up to $15/mo. for each DVR or Set-Top Box, Internet Infrastructure Surcharge ($3.99/mo.), VoIP admin. fee ($3.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. Router fee waived for 12 months. After 12 months router fee ($10/mo.) applies. A $9.99 broadband processing fee upon disconnection of service applies. Equipment delivery/handling fee of $9.99 applies. Minimum system requirements and other terms and conditions apply. $75 installation fee waived on qualifying new FiOS Double Play bundles. Standard charges apply for jack installation, wiring and other additional services. All TV prices, fees, charges, packages, programming, features, functionality and offers subject to change. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. The FiOS marks are owned by Verizon Trademark Services LLC and used under license. ©2018 Frontier Communications Corporation.
DISH Triple Play
Limited-time offer for new residential Internet, new TV, and new residential Voice customers. Offer not valid in select areas of CT, NC, SC, MN, IL, OH, NY. Must subscribe to new High-Speed Internet, new qualifying Voice service and new DISH® America’s Top service. After 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to Internet and voice services and equipment. If customer cancels one of the required bundled services during promotion, all promotional rates are void. A $34.99 Frontier video setup fee applies. Cannot be combined with other promotional offers on the same services. Installation ($75), broadband router fee ($10/mo.), taxes, governmental surcharges, and fees, including Internet Infrastructure Surcharge ($1.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Your ability to stream may be limited by speeds available in your area. Service and promotion subject to availability. Equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. Unlimited calling is based on normal residential, personal, noncommercial use. Calls to 411 incur an additional charge. Subject to Frontier’s fair use policy and terms of service. Amazon Echo Dot Offer: A two-year agreement with maximum $120 Frontier early termination fee applies to new Internet, qualifying voice, and DISH services with Amazon Echo. If customer cancels one of the required services during the two-year promotional period, all promotional rates are void and Frontier early termination fee will apply. Maximum $120 Frontier early termination fee associated with Amazon Echo Dot offer is in addition to DISH early termination fee described below. The Amazon Echo Dot is given away by Frontier Communications. Amazon is not a sponsor of this promotion. Amazon, Echo, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Important DISH Terms and Conditions: Qualification: Advertised price requires credit Qualification. Offer ends 11/14/18. Upfront activation and/or receiver upgrade fees may apply based on credit Qualification. 2-year Commitment: Early termination fee of $20/mo. remaining applies if you cancel early. Include in 2-year price guarantee: Flex Pack programming package and local channels. Included in 2-year price guarantee for additional cost: Programming package upgrades ($59.99 for AT 120, $69 for AT120+, $79.99 for AT200, $89.99 for AT250), monthly fees for upgraded or additional receivers ($5-$7 per additional TV, receivers with additional functionality may be $10-$15). NOT included in 2-year price guarantee or advertised price (and subject to change): Taxes & surcharges, add-on programming (including premium channels), DISH Protect, and transactional fees. Premium Channels: 3 Mos. Free: After 3 mos., you will be billed $30/mo. for Showtime, Starz and DISH Movie Pack unless you call to cancel. Other: All packages, programming, features, and functionality and all prices and fees not included in price lock are subject to change without notice. After 6 mos., if selected you will be billed $8.99/mo. for DISH Protect Silver unless you call to cancel. After 2 years, then-current everyday prices for all service apply. For business customers, additional monthly fees may apply. Free standard professional installation only. ©2018 Frontier Communications Corporation.
FiOS Triple Play
Limited-time offer for new residential FiOS Triple Play customers in select areas of IN, OR and WA. Must subscribe to a qualifying package of new FiOS Digital Voice (FDV), new High-Speed Internet service, and new FiOS® TV service. Higher speeds available in select areas only for an additional monthly fee. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Service and promotion subject to availability. After 24-month promotional period, then-current everyday price applies to all services and equipment. If customer cancels one of the required bundled services during promotion, all promotional rates are void. Cannot be combined with other promotional offers on the same services. Equipment, taxes, governmental surcharges, and fees, including broadcast fee ($2.99/mo.), TV equip. fee up to $15/mo. for each DVR or Set-Top Box, Internet Infrastructure Surcharge ($3.99/mo.), VoIP admin. fee ($3.99/mo.) and other applicable charges extra, and subject to change during and after the promotional period. Router fee waived for 12 months. After 12 months router fee ($10/mo.) applies. A $9.99 broadband processing fee upon disconnection of service applies. Equipment delivery/handling fee of $9.99 applies. Minimum system requirements and other terms and conditions apply. $75 installation fee waived on new FiOS Triple Play bundles. Standard charges apply for jack installation, wiring and other additional services. All TV prices, fees, charges, packages, programming, features, functionality and offers subject to change. Your Frontier VoIP phone service, including 911 service, will not function without electrical or battery backup power. In the event of a power outage, you may not be able to make calls and you should ensure that you have a functioning battery backup for the Residential Gateway (RG) or the Optical Network Terminal (ONT), or an alternate means of calling 911. Battery backup is optional and can be purchased for $39.99 per battery. Frontier reserves the right to withdraw this offer at any time. Other restrictions apply. The FiOS marks are owned by Verizon Trademark Services LLC and used under license. ©2018 Frontier Communications Corporation.
3-MONTH PREPAY This is a pre-paid plan for 3-months of service and is non-refundable. Offer good for a limited time to new subscribers only and not good with any other offer. Must pay with credit or debit card or bank draft. Standard monthly access fee applies thereafter (currently $24.95). Cancellation must be requested by phone, US mail, or fax before the next billing period begins to prevent further charges. Service not available in all areas. Access fees, taxes, and other fees and restrictions may apply. To learn more, review the EarthLink Internet Service Agreement.
* Offers good for a limited time to select new EarthLink High Speed Cable subscribers only. Offer not available to current Charter Internet customers. Offers vary by location and by the plan you select. Introductory $44.99 promotional price not available on all plans. Enter your serviceability information for complete offer details available in your area. ** EarthLink may charge extra for taxes, certain fees, shipping and handling, and additional equipment. Lease or purchase of an approved modem may be required. An Internet modem lease fee may apply. Regular monthly rate may not include per month modem lease fee. Cable provider may charge for additional installation services. Other restrictions may apply. Service not available in all areas.
Offer details – Installation: $69.95. Use of EarthLink provided modem with Wi-Fi is required. An additional modem fee of either $6.95 per month or a one-time fee of $74.95 will apply. Term Commitment (contract): 12 months. Early Termination Fee: Up to $200.00. HyperLink requires a professional installation. Please check your email regularly for important information regarding your HyperLink High Speed service installation. This process will take about 5 to 10 business days. Offer is good for a limited time. Service not available in all areas, call to check availability. Offer available to select new EarthLink High Speed subscribers only. EarthLink may charge extra for taxes, certain fees, shipping and handling, additional equipment. Call for pricing information, speed and availability. Cancellation must be by phone, US mail or fax before the next billing period begins to prevent further charges. Other restrictions may apply. **Speed comparison based on 1.5 Mbps DSL.
Terms and Conditions
Platinum Triple Play
2 Year Term Service Agreement:
Your service agreement will be for 24 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $240 if you cancel the agreement or TV, Internet or Basic Phone is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.
Platinum Bundle – Internet Discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential customers in Cox service areas. Offer is only available for new subscriptions to Cox Contour TV Ultimate with HBO®, Cinemax®, Showtime®, and Starz®, Gigablast Internet service, and Digital Telephone Premier. Bundle rate increases $20/month for months 13-24. After promotion period, regular rates apply. Prices exclude additional equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including video Broadcast Surcharge ($4.00-$7.50/mo.) and Regional Sports Surcharge ($2.60-$8.00/mo., depending on Cox market))and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer not combinable with other product offers. Online orders only. Other restrictions may apply.
Charges Included:
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.
See additional package details below.
Gold Triple Play
2 Year Term Service Agreement:
Your service agreement will be for 24 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $240 if you cancel the agreement or TV, Internet or Basic Phone is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.
Gold Bundle – Internet Discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential customers in Cox service areas. Offer is only available for new subscriptions to Cox Contour TV Ultimate with HBO®, Cinemax®, Showtime®, and Starz®, Internet Ultimate service, and Digital Telephone Premier. Bundle rate increases $20/month for months 13-24. After promotion period, regular rates apply. Prices exclude additional equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including video Broadcast Surcharge ($4.00-$7.50/mo.) and Regional Sports Surcharge ($2.60-$8.00/mo., depending on Cox market))and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer not combinable with other product offers. Online orders only. Other restrictions may apply.
Charges Included:
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.
See additional package details below.
Silver Triple Play
2 Year Term Service Agreement:
Your service agreement will be for 24 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $240 if you cancel the agreement or TV, Internet or Basic Phone is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.
Silver Bundle – Internet Discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential customers in Cox service areas. Offer is only available for new subscriptions to Cox Contour TV with HBO®, Cinemax®, Starz® and Showtime®, Internet Ultimate service, and Digital Telephone Premier. Bundle rate increases $20/month for months 13-24. After promotion period, regular rates apply. Free install limited to standard pro install on up to 3 prewired outlets. Prices exclude additional equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including video Broadcast Surcharge ($4.00-$7.50/mo.) and Regional Sports Surcharge ($2.60-$8.00/mo., depending on Cox market)) and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer not combinable with other product offers. Online orders only. Other restrictions may apply.
Charges Included:
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.
See additional package details below.
Bronze Triple Play
2 Year Term Service Agreement:
Your service agreement will be for 24 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $240 if you cancel the agreement or TV, Internet or Basic Phone is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.
Bronze Bundle – Internet Preferred 100 Discount:
* Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential customers and to existing residential customers who currently have only Cox High Speed Internet service in Cox service areas. Offer is only available for new subscriptions to Cox Contour TV, Internet Preferred 100 service, and Digital Telephone Premier to complete the 3-service bundle. Bundle rate increases $20/month for months 13-24. Equipment fees extra. After promo period, regular rates apply. See www.cox.com for current pricing. Prices exclude additional equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including video Broadcast Surcharge ($4.00/mo.) and Regional Sports Surcharge ($2.60-$6.00/mo., depending on Cox marke )) and other fees. A DOCSIS 3.0+ modem is required to consistently receive optimal speeds for Essential and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox Extended International Calling Plan includes unlimited international calling to eligible countries listed at www.cox.com/bundle. Plan minutes are limited to direct-dialed residential, non-commercial voice calls and require subscription to Cox for local, toll and state-to-state long distance service. Telephone modem provided; remains Cox property. Backup battery (not included) required for service, including access to e911 service, during power outage. You must monitor and replace the battery as needed (www.cox.com/battery). Not all services and features available everywhere. A credit check and/or deposit may be required. Offer may not be combined with other offers, discounts or promotions. Online orders only. Other restrictions may apply.
Charges Included:
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.
See additional package details below.
Gold Duo
Two Year Term Service Agreement:
Your service agreement will be for 24 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $240 if you cancel the agreement or TV, Internet or Basic Phone is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.
Gold Duo – Internet Ultimate Discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential customers in Cox service areas. Offer is only available for new subscriptions to Cox Contour TV Ultimate and Internet Ultimate service. Bundle rate increases $20/month for months 13-24. Equipment fees extra. After promotion period, regular rates apply. Prices exclude installation/activation fees, equipment charges, inside wiring fees, add’l outlets, taxes, surcharges and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer not combinable with other product offers. Online orders only. Other restrictions may apply.
Charges included:
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.
See additional package details below.
Silver Duo
2 Year Term Service Agreement
Your service agreement will be for 24 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $240 if you cancel the agreement or TV, Internet or Basic Phone is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.
Silver Duo – Internet Ultimate discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential customers in Cox service areas. Offer is only available for new subscriptions to Cox Contour TV with HBO®, Cinemax®, and Showtime® and Internet Ultimate service. Bundle rate increases $20/month for months 13-24. Equipment fees extra. Free install limited to standard pro install on up to 3 prewired outlets. After promotion period, regular rates apply. Prices exclude equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including video Broadcast Surcharge) and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer not combinable with other product offers. Online orders only. Other restrictions may apply.
Charges included:
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.
See additional package details below.
Bronze Duo
2 Year Term Service Agreement:
Your service agreement will be for 24 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $240 if you cancel the agreement or TV, Internet or Basic Phone is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.
Bronze Duo – Internet Preferred discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential customers in Cox service areas. Offer is only available for new subscriptions to Cox Contour TV and Internet Preferred 100 service. Bundle rate increases $20/month for months 13-24. Equipment fees extra. After promotion period, regular rates apply. Prices exclude installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including video Broadcast Surcharge ($4.00/mo.) and Regional Sports Surcharge ($2.60-$6.00/mo., depending on Cox market))and other fees. Not all services and features available everywhere. A credit check and/or deposit may be required. Offer not combinable with other product offers. Online orders only. Other restrictions may apply.
Charges included:
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.
See additional package details below.
Internet + Telephone & Internet + TV Double Plays
1 Year Term Service Agreement:
Your service agreement will be for 12 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or Internet is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.
Cox Phone Premier – $10/mo
Offer expires 12/03/2018 and is available to new and existing residential customers in Cox service areas. Offer includes new subscription to Cox Digital Telephone Premier for $10/mo. for 12 mos. Unlimited plan long distance minutes are limited to direct-dialed residential, non-commercial voice calls within the United States, to Canada, and to landline phones in Mexico, and require subscription to Cox for local, toll and state to state long distance service. Calls to Mexico that terminate on a cell phone or other wireless device will incur a $0.10 per minute charge. After promotional period or if a prerequisite service are downgraded or cancelled, regular rates apply. Prices exclude additional installation/activation fees, long distance/international calls, directory assistance, usage fees, inside wiring fees, additional jacks, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer not combinable with other offers. Other restrictions may apply.
TV & Internet discounts varies by plan. See below.
Charges Included
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.
See additional package details below.
Contour TV – $64.99 for 12 months
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential customers in Cox service areas. $64.99/month is only available for new subscriptions to Cox Contour TV. Equipment fees extra. After promotion period, regular rates apply. See www.cox.com for current rates. Prices exclude installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including video Broadcast Surcharge ($4.00/mo.) and Regional Sports Surcharge ($2.60-$6.00/mo., depending on Cox market))and other fees. Not all services and features available everywhere. Internet Preferred or higher is required to receive the new Contour experience, including voice remote, smart search, TV apps and more. A credit check and/or deposit may be required. Offer not combinable with other product offers. Online orders only. Other restrictions may apply.
Cox Contour TV
Contour TV:
Available only in Cox wired, serviceable, residential areas. Advertised rate includes monthly recurring service fees but excludes equipment charges. A Cox digital receiver or a Cox-provided CableCARD™ together with a certified compatible CableCARD retail device required. See CableCARD FAQs on www.cox.com for details. A one-time activation charge may apply. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges (including a video Broadcast Surcharge of up to $7.50 and Regional Sports Surcharge ($2.60-$8.00/mo., depending on Cox market)) are additional. Regular rates apply after promotional period, if any. Availability of On Demand? programming is based on the channels included in digital cable subscription package. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Service may require credit approval. Cox Contour TV subscription required for HBO®, Cinemax®, SHOWTIME® and STARZ®. Additional charges apply for premium services, TV Paks, extra TVs connected to Cox Contour TV service, PPV events, sports packages and On Demand titles. Not all services and features available everywhere. A credit check and/or deposit may be required. Additional fees and other restrictions may apply. Netflix streaming subscription and Cox High Speed Internet required to access Netflix through Contour. Netflix usage counts toward Cox data plans and is subject to the Netflix Terms of Use at www.netflix.com/TermsOfUse
Contour TV Ultimate:
Available only in Cox wired, serviceable, residential areas. Advertised rate includes monthly recurring service fees but excludes equipment charges. A Cox digital receiver or a Cox-provided CableCARD™ together with a certified compatible CableCARD retail device required. See CableCARD FAQs on www.cox.com for details. A one-time activation charge may apply. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges including a video Broadcast Surcharge of up to $7.50 and Regional Sports Surcharge ($2.60-$8.00/mo., depending on Cox market) are additional. Regular rates apply after promotional period, if any. Availability of On Demand? programming is based on the channels included in digital cable subscription package. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Service may require credit approval. Cox Contour TV subscription required for HBO®, Cinemax®, SHOWTIME® and STARZ®. Additional charges apply for premium services, TV Paks, extra TVs connected to Cox Contour TV service, PPV events, sports packages and On Demand titles. Not all services and features available everywhere. A credit check and/or deposit may be required. Additional fees and other restrictions may apply. Netflix streaming subscription and Cox High Speed Internet required to access Netflix through Contour. Netflix usage counts toward Cox data plans and is subject to the Netflix Terms of Use at www.netflix.com/TermsOfUse
Cox Internet Offers
1 Year Term Service Agreement:
Your service agreement will be for 12 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or Internet is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.
Internet Starter 10 discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential Cox Internet customers in Cox service areas. Offer is only available for new subscriptions to Internet Starter 10 service. After promotion period, regular rates apply. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.
Internet Essential 30 discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential Cox Internet customers in Cox service areas. Offer is only available for new subscriptions to Internet Essential service. After promotion period, regular rates apply. See www.cox.com for current rates. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. Internet speeds not guaranteed; actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.
Internet Preferred 100 discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential Cox Internet customers in Cox service areas. Offer is only available for new subscriptions to Internet Preferred service. After promotion period, regular rates apply. See www.cox.com for current rates. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. Internet speeds not guaranteed; actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.
Internet Ultimate discount:
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 12/03/2018 and is available to new residential Cox Internet customers in Cox service areas. Offer is only available for new subscriptions to Internet Ultimate service. After promotion period, regular rates apply. See www.cox.com for current rates. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. Internet speeds not guaranteed; actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.
Charges Included:
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.
Cox Internet
Internet Starter 10:
Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Regular rates apply after promotional period, if any. Modem required for Internet service. For best performance, use of Cox approved cable modem is recommended. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. McAfee is a registered trademark of McAfee, Inc. Service may require credit approval. Deposit may be required. Additional fees and other restrictions may apply. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.
Internet Essential 30:
Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for Internet service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. McAfee is a registered trademark of McAfee, Inc. Service may require credit approval. Deposit may be required. Other restrictions may apply. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.
Internet Preferred 100:
Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc. A credit check and/or deposit may be required. Other restrictions may apply. All rates and offers are subject to change. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.
Internet Ultimate:
Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc. A credit check and/or deposit may be required. Other restrictions may apply. All rates and offers are subject to change. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.
Gigablast Internet:
Maximum 1Gbps download with Gigablast service. Uninterrupted or error-free internet service, or the speed of your service is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Accessing your service via WiFi may result in reduced Internet speeds due to the type of equipment used, environmental and structural conditions in your home, the number of users, and other contributing factors. Available in select Cox service areas. 85x faster than average DSL speeds based on maximum download speed of Cox Gigablast service (1 Gbps) vs. average DSL speed of major U.S. DSL providers ( Fixed Broadband Report . Actual speeds may vary. Other restrictions may apply. See cox.com for more information. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.
Cox Voice Premier
Available to new residential customers in Cox serviceable areas who newly subscribe to Cox Voice Premier service and who have not disconnected from Cox Digital Telephone or Voice in the last 30 days. Cox Voice Premier consists of a Primary Phone line with 14 calling features, voice mail, and Unlimited Domestic Long Distance plan. Unlimited plan long distance minutes are limited to direct-dialed residential, non-commercial voice calls within the United States, to Canada, and to landline phones in Mexico, and require subscription to Cox for local, toll and state to state long distance service. Calls to Mexico that terminate on a cell phone or other wireless device will incur a $0.10 per minute charge. Usage that is not consistent with such use may subject your account to review and/or suspension or termination of your service. Advertised rate includes monthly recurring service fees but excludes equipment charges, directory assistance, operator-assisted calls, per use or à la carte features, and charges for long distance and international calling not included in the calling plan. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Regular rates apply after promotional period, if any. Cox phone service provides high quality voice connection to residential customers in Cox’s service area. Telephone modem required and will be provided for the duration of phone service subscription. Upon disconnection of phone service, modem must be returned within 30 days or a monthly rental fee or lost equipment charge will apply. Modem uses household electrical power to operate. Telephone service, including access to e911 service, will not be available during a power outage without a battery or if the modem is moved or inoperable. New modem installs do not come with a battery. You may purchase a battery from Cox or, if you are a Lifeline customer, obtain a battery from Cox without charge. You must monitor and replace the battery as needed (see cox.com/battery ). Other restrictions may apply. Telephone service provided by an affiliated Cox entity. Service may require credit approval. Deposit may be required.
Not available in all areas. On Demand selections subject to charge, indicated at time of purchase. WiFi claim based on March 2016 studies by Allion Test Labs, Inc. Actual speeds vary and are not guaranteed. Call for restrictions and complete details.
Digital Starter TV:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to Digital Starter service. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $8/mo.), Regional Sports Fee (up to $6.50/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for Digital Starter, ranges based on area, from $52.49 to $75.49 (subject to change). Service limited to a single outlet. May not be combined with other offers. Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
Digital Preferred TV:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to Digital Preferred service. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $8/mo.), Regional Sports Fee (up to $6.50/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for Digital Preferred, ranges based on area, from $69.49 to $93.49 (subject to change). Service limited to a single outlet. May not be combined with other offers. Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
Digital Premier TV:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to Digital Premier service. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $8/mo.), Regional Sports Fee (up to $6.50/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for Digital Premier, ranges based on area, from $125.49 to $148.49 (subject to change). Service limited to a single outlet. May not be combined with other offers. Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
Starter XF Double Play:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to X1 Starter Double Play with Digital Starter, HD Technology Fee, Streampix, and Performance Pro Internet service. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $8/mo.), Regional Sports Fee (up to $6.50/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After applicable promo regular rates apply. Comcast’s monthly service charge for X1 Starter Double Play is $120.00 (subject to change). Service limited to a single outlet. May not be combined with other offers. TV: Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. Internet: Actual speeds vary and are not guaranteed. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
Preferred XF Double Play:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to X1 Preferred Double Play with Digital Preferred, HD Technology Fee, Starz, Streampix, and Performance Pro Internet service. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $8/mo.), Regional Sports Fee (up to $6.50/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for X1 Preferred Double Play is $140.00 (subject to change). Service limited to a single outlet. May not be combined with other offers. TV: Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. Internet: Actual speeds vary and are not guaranteed. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
Premier XF Double Play:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to X1 Premier Double Play with Digital Premier, HD-DVR or AnyRoom DVR Service, Streampix, and Performance Pro Internet service. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $8/mo.), Regional Sports Fee (up to $6.50/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for X1 Premier Double Play is $160.00 (subject to change). Service limited to a single outlet. May not be combined with other offers. TV: Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. Internet: Actual speeds vary and are not guaranteed. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
Performance Plus Internet & Xfinity Voice-Unlimited®:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to Performance Plus Unlimited Double Play with Performance Plus Internet and Xfinity Voice Unlimited service. Equipment, installation, taxes and fees, including regulatory recovery fees and other applicable charges extra, and subject to change during and after the promo. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for Performance Plus Unlimited Double Play is $79.95 (subject to change). Service limited to a single outlet. Actual speeds vary and are not guaranteed. Xfinity hotspots included with Xfinity Internet Performance (and above). Limited hotspot access included for Performance Starter and below. Available in select areas. Voice: $29.95 activation fee may apply. If there is a power outage or network issue, calling, including calls to 911, may be unavailable. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
X1 Starter Triple Play:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to X1 Starter Triple Play with Digital Starter, HD Technology Fee, Streampix, Blast! Pro Internet, and Xfinity Voice Unlimited service. 1-year minimum term agreement required. Early termination fee applies if all Xfinity services (other than Xfinity Mobile) are cancelled during the agreement term. Equipment, installation, taxes and fees, including regulatory recovery fees, Broadcast TV Fee (up to $8/mo.), Regional Sports Fee (up to $6.50/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After promo, regular rates apply. Comcast’s monthly service charge for X1 Starter Triple Play is $140.00 (subject to change). Service limited to a single outlet. May not be combined with other offers. TV: Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. Internet: Actual speeds vary and are not guaranteed. Voice: $29.95 activation fee may apply. If there is a power outage or network issue, calling, including calls to 911, may be unavailable. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
X1 Preferred Triple Play:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to X1 Preferred Triple Play with Digital Preferred, HD Technology Fee, Starz, Streampix, Extreme Pro Internet, and Xfinity Voice Unlimited service. Equipment, installation, taxes and fees, including regulatory recovery fees, Broadcast TV Fee (up to $8/mo.), Regional Sports Fee (up to $6.50/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for X1 Preferred Triple Play is $160.00 (subject to change). Service limited to a single outlet. May not be combined with other offers. TV: Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. Internet: Actual speeds vary and are not guaranteed. Voice: If there is a power outage or network issue, calling, including calls to 911, may be unavailable. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
X1 Premier Triple Play:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to X1 Premier Triple Play with Digital Premier, HD-DVR or AnyRoom DVR Service, Streampix, Extreme Pro Internet, and Xfinity Voice Unlimited service. Equipment, installation, taxes and fees, including regulatory recovery fees, Broadcast TV Fee (up to $8/mo.), Regional Sports Fee (up to $6.50/mo.) and other applicable charges extra, and subject to change during and after the promo. Additional outlet service fee applies for multi-room viewing. After promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for X1 Premier Triple Play is $180.00 (subject to change). Service limited to a single outlet. May not be combined with other offers. TV: Limited Basic service subscription required to receive other levels of service. On Demand selections subject to charge indicated at time of purchase. Not all programming available in all areas. Internet: Actual speeds vary and are not guaranteed. Voice: If there is a power outage or network issue, calling, including calls to 911, may be unavailable. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
Xfinity Home – Secure:
Offer ends 1/31/19. Restrictions apply. Not available in all areas. New residential customers only. Limited to Xfinity Home – Secure service. 2-year minimum term agreement required at $29.99 per month for the first 12 months, and $39.95 per month for months 13-24 for monthly recurring charges totaling $838.80. Early termination fee applies if all Xfinity services, except for Xfinity Mobile, are cancelled during the agreement term. Any equipment installation, taxes and fees extra, and subject to change during and after the promo. After applicable promo, or if any service is cancelled or downgraded, regular rates apply. Comcast’s monthly service charge for Xfinity Home Secure is $39.95 (subject to change). Requires subscription to compatible high-speed Internet service. Visit Xfinity.com/XfinityHomeSupport for more details. AL: 001484, 001504 Alarm company operators are licensed and regulated by the Alabama Electronic Security Board of Licensure, 7956 Vaughn Road, PMB 392 Montgomery, AL 36116, Phone (334) 264-9388, Fax (334) 264-9332; AR: 12-030; FL: EF0000921, EF20001002, EF0001095; GA: LVU406303, LVU406264, LVU406190; LVU406354; IL: PACA 127-001503; LA: F1691; MI: 3601206217; MS: 15018010; SC: SCBA-13497, SCFA-13440; TN: ACL 1597, ACL 1604; TX: B-16922,-02571, ACR-1672104,-1818; VA: 2705145289, DCJS 11-7361. Valid 4/19/2017. See www.Xfinity.com/homesecurity for current list. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2018 Comcast. All rights reserved.
∗ Limited time offer, while supplies last. Offers valid online, or by calling 513-566-5230 for Google Chromecast when ordering qualifying Fioptics Internet 10 Mbps or higher purchased after 11/23/17. Google Chromecast is only available to new residential customers. Qualifying product availability is dependent on service address and limited in some areas. Google Chromecast may be picked up at a Cincinnati Bell Retail store the day after your Fioptics Installation, and you must pick up the free gift within 14 days of installation or March 31st, whichever comes first. Customer must keep service for 30 days to keep the free gift. If the customer cancels service within 30 days of installation, the customer agrees to return the free gift to a Cincinnati Bell store within 7 day of the cancellation, or the customer will be billed a one-time charge. Google item is not warranted by Cincinnati Bell, please contact manufacturer directly with any product defects. Offer valid while supplies last. Cincinnati Bell reserves the right to substitute equipment with other equipment of comparable or greater value.
*Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Standard rates apply after yr. 1. Price for Internet is $44.99/mo for yr. 1; standard rates apply after yr 1. Installation, equipment, taxes, fees and surcharges extra; additional services are extra. General Terms: INTERNET: Available Internet speeds may vary by address. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability.
*Depending on services you select, these CenturyLink surcharges apply: Internet/Broadband Cost Recovery Fee; Prism Local Broadcast Surcharge; Prism Sports Network Surcharge; Non-Telecom Services Surcharge; and additional surcharges. These are neither taxes nor required by law, but set by CenturyLink and may change. Additional taxes and fees will apply and appear on your monthly bill. For information about taxes, fees and surcharges, visit www.centurylink.com/feesandtaxes; rates subject to change. Service is not available everywhere. Limited time offer. CenturyLink Internet Basics Program is available to Oregon, Tennessee, or Washington State residential customers only who qualify based on meeting income level eligibility requirements, and/or are receiving benefits from a qualifying federal assistance program, and requires remaining eligible for the entire offer period. Qualifying customers may keep the service under the program for a maximum of 60 months. After 12 months, monthly rate increases to $14.95/mo. for 48 months. Standard monthly rates will apply after 60 months. If selected, a professional installation fee of up to $125 will apply; self installation is available at no charge. CenturyLink High Speed Internet service requires the use of a compatible modem or router. Customer may supply a compatible modem or lease a modem from CenturyLink ($10/mo. lease charge will be waived for the first 12 months of service; rate will apply starting in 13th month) or purchase a modem from CenturyLink (one-time fee of up to $150). Shipping and handling fees apply to purchased modems, but do not apply to leased modems. In all instances, a one-time High-Speed Internet activation fee applies. Depending on your location, promotional discounts may not apply to first partial month of service. Rate excludes taxes, fees and surcharges which are based on standard, not promotional, rate. If customer cancels one of the required bundled services during promotion, all promotional rates are void. Credit approval and deposit may be required. An early termination fee (up to $200 max. based on remaining number of months of service) will apply if service is cancelled before end of term. Changes to customer’s HSI service initiated by customer during the promotional period may void offer discount. Offer not available on certain other discounted service plans. Limit one offer per household. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. HSI: Customers must accept HSI Subscriber Agreement prior to using service. Listed internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See www.centurylink.com/internetpolicy for additional network performance information.
OFFER:
$35 Standard Cable, $35 Starter Plan, $35 Standard Phone for 6 months
TERMS:
Promotional rate quoted good for the first six months when New Customers subscribe to our Standard Cable, Starter Plan and Standard Phone services’ 6-month promotional bundle. After 6 months the rate increases to the then current bundle rate, which is presently $150/month and is subject to change at any time. Subscription to Cable ONE’s Phone service is subject to the terms and limitations as detailed in the Cable ONE Phone Agreement. Full discounted installation could require enrolling in our Cable One Easy Pay program.
ELIGIBILITY
New Customers are those individuals who have not had Cable, Internet, and Phone service with Cable One in the past 12 months.
FEES
Equipment, taxes and Cable One broadcast TV surcharge based on market (varies by location) and Cable One sports programming surcharge of $5.00 are in addition to the monthly rate. These surcharges are designed to partially offset the rapidly escalating rates Cable One is charged for carriage of TV stations and sports programming. Please see https://support.cableone.net/hc/en-us/articles/115012028888-Cable-TV-Surcharges- for more information.
REQUIRED EQUIPMENT AND MODEM RENTAL FEE
Customers are required to lease or purchase from an approved 3rd party an approved eMTA capable of DOCSIS 3.0 in order to receive the internet and phone services listed.
CONSUMER REPORT REQUIREMENT
In order to receive any promotional rate, you will be required to authorize and agree that Cable ONE may obtain a consumer report about you in accordance with the Fair Credit Reporting Act from a consumer reporting agency in order to verify your eligibility to receive this and other offers as well as determining deposits and install fees required, if any.
MONEY BACK GUARANTEE
May only be used within the first 30 days of new service and only once for a particular service by any customer. Refunds will consist of the money paid for the service(s) cancelled as well as applicable taxes and fees but does not include long distance phone charges.
NETWORK MANAGEMENT AND DATA PLANS
Cable ONE manages bandwidth consumption of Internet services to provide the best experience for all customers. Actual internet speeds will vary by customer based upon time of day, network congestion, customer equipment and other factors. Please visit http://www.cableone.net/legal/internet-aup for Internet plan specifics by reading our Acceptable Use Policy. 300GB Data Plan is included with service, and if exceeded three times customer may be required to upgrade to an appropriate plan for data usage – see http://www.cableone.net/legal/open-internet for details.
OFFER EXPIRATION DATE:
Limited time offer that can expire at any time.
OTHER
In order to receive an HD channel the customer is required to subscribe to the channel in standard definition. Some HD programming requires leasing an HD receiver or Cable Card.
All services are not available in all areas and some services may require a digital tuner to receive video channels Call for details. Restrictions apply.
Geographic and service restrictions apply to AT&T Internet services. Call or go to www.att.com to see if you qualify. $30 Internet Offer: Price for Internet plans (768K-50M) for new residential customers when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Pricing includes Wi-Fi Gateway. Must maintain a qualifying bundle to receive advertised pricing. Prorated ETF (180) applies if Internet is disconnected before end of 12 months. Up to $99 installation fee applies. Credit restrictions apply. Pricing subject to change. $40 Internet Offer: Price for Internet plans (768K-50M) after bill credit for new residential customers. Pricing includes Wi-Fi Gateway. After 12 mos., the rate increases to $50/mo unless canceled by customer prior to end of 12 months. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Up to a $99 installation fee applies. Credit restrictions apply. Pricing subject to change. $50 Internet Offer: Price for Internet 75M plan for new residential customers when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Pricing includes Wi-Fi Gateway. Must maintain a qualifying bundle to receive advertised pricing. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Up to $99 installation fee applies. Credit restrictions apply. Pricing subject to change. $60 Internet Offer: Price for Internet 75M plan after bill credit for new residential customers. Pricing includes Wi-Fi Gateway. After 12 mos., the rate increases to $70/mo unless canceled by customer prior to end of 12 months. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Up to a $99 installation fee applies. Credit restrictions apply. Pricing subject to change. † Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage. INTERNET SVC: AT&T Internet, formerly known as AT&T U-verse, is high speed internet provided over an advanced digital network. Internet speed claims represent maximum network service capability speeds. Actual customer speeds may vary and are not guaranteed. Actual speeds vary based on factors including site traffic, content provider server capacity, internal network management factors, and device capabilities and the use of other AT&T services. For more information, go to att.com/speed101. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
